Experience the
difference when
work flows

RXP's clients rely on our entirely on-shore team to collaborate, create and deliver exceptional business services solutions using the power of the ServiceNow platform. ​

Our capabilities designing and implementing end to end digital workflows and then supporting their operation makes for better business processes and a superior experience for our clients’ clients.​​

how we can help

Governance, Risk & Compliance

IT Operations Management

HR Service Delivery

Customer Service Management

IT Service Management

Now Platform App Engine

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Transform your enterprise with a single cloud platform and RXP – an Elite ServiceNow Partner.

Deliver cross-enterprise digital workflows that connect people, functions and systems to accelerate innovation, increase agility, and enhance productivity.

OUR WORK

NAB

We augmented staff to deliver a solution that uplifted the IT Service Management function by providing simplified, enforceable processes and an excellent search and reporting capability. Achieving full APRA compliance and adherence to the NAB security requirements. The solution was cloud-based, best practice implementation with a clear upgrade path ensuring a seamless adoption of future features for the bank.

Department of Transport (VIC)

We partnered with the Department of Transport to equip them with technology to support their return to work, integrating data from multiple sources, to provide a simple plan, track, trace and booking system to support safe working, using the Safe Workplace features in ServiceNow.

ACU

We partnered with ACU to create a seamless and efficient way for their employees to access what they needed​, using ServiceNow’s Customer Service Management application that we named Service Central. Since introduction, employee satisfaction with service requests has grown from 60% - 80%.

VIC Department of Justice and Community Service

We delivered the Appeals Cost Board application, to support the process of applying for cost-reimbursements related to legal appeals of criminal cases, using ServiceNow’s core Case Management application. This supported the end-to-end process including request reviews and payments, with a secure, auditable and intuitive platform to drive efficiency.

65+

CONSULTANTS

4.67

CSAT

100+

technical certifications

Enablement is at the heart of our business

Group of young professionals brainstorming ideas in a workshop.

OUR APPROACH

By blending Design Thinking with our unique Lean Agile methodology we create, develop and enable solutions that deliver tangible business outcomes and enhanced user experiences for our clients and their stakeholders.

100+

CONSULTANTS

140+

CERTIFICATIONS

20+

ACTIVE PROJECTS